High Street challenged | Coronavirus advice | Mary Portas at ARLA




Guest blog: Is there still a need for estate agents to be on the High Street?

A former senior high street estate agent now working for a tech platform, argues that leaving the high street increases, not lessens, customer interaction.

Click here to read Guest blog: Is there still a need for estate agents to be on the High Street?.



Coronavirus advice: ‘Stand six feet from clients when visiting properties’

Extraordinary but perhaps sensible advice is given to inventory clerks by their national association chief as first death is reported in UK.

Click here to read Coronavirus advice: ‘Stand six feet from clients when visiting properties’.



Be nicer this time! Mary Portas to give keynote speech at ARLA conference

TV star and high street champion returns to talk about estate agency nine years after her show trashed the industry's customer service effort.

Click here to read Be nicer this time! Mary Portas to give keynote speech at ARLA conference.



Shocking levels of discrimination complaints about estate agents revealed

TPO says nearly a fifth of the complaints it handled last year were customers who said their estate agent had discriminated against them.

Click here to read Shocking levels of discrimination complaints about estate agents revealed.



Rent reporting tech firm signs up credit checking giant Equifax

CreditLadder, which has now reported rent worth over £150 million, can now pass on rental payment records to the UK's two main credit checking services.

Click here to read Rent reporting tech firm signs up credit checking giant Equifax.



Working together has never been easier with mio


With increasing consumer demand for high quality customer service in the home-moving process, effective collaboration amongst property professionals has never been more important.

Click here to read Working together has never been easier with mio.