In this month's issue:
• COVER STORY: How a branch makeover can win instructions.
• FEATURE: Rent guarantee insurance and how it can save your landlords.
• LEGAL: Direct marketing and how it can earn you a £500,000 fine.
• COMMENT: How to manage the credit squeeze and defaulting tenants.
• MARKETING: Don't be afraid of Artificial Intelligence – it could boost your business – starting tomorrow!
• REDRESS: Too much pressure. The Property Ombudsman adjudicates on a complaint against an over-zealous agent.
•INTERVIEW: The agent who got into bed with billionaire, Warren Buffett.
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